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SourceFile 8/app/coldfusion10/cfusion/wwwroot/acc/nmsdocs/remedy.cfm cfremedy2ecfm1426590173 coldfusion/runtime/CFPage <init> ()V
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bindPageVariables D(Lcoldfusion/runtime/VariableScope;Lcoldfusion/runtime/LocalScope;)V coldfusion/runtime/CfJspPage
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ISSHOWUSERLOGININFORMATION Lcoldfusion/runtime/Variable; bindPageVariable r(Ljava/lang/String;Lcoldfusion/runtime/VariableScope;Lcoldfusion/runtime/LocalScope;)Lcoldfusion/runtime/Variable;
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) ' parent Ljavax/servlet/jsp/tagext/Tag; + , - com.adobe.coldfusion.* / bindImportPath (Ljava/lang/String;)V 1 2
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3 ð<!DOCTYPE html>
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<html>
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<head>
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<title>NMS BMC Remedy Installation Guide</title>
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<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
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<link rel="stylesheet" type="text/css" href="/acc/css/styles.css"/>
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5 write 7 2 java/io/Writer 9
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: 8 'class$coldfusion$tagext$lang$IncludeTag Ljava/lang/Class; !coldfusion.tagext.lang.IncludeTag > forName %(Ljava/lang/String;)Ljava/lang/Class; @ A java/lang/Class C
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J !coldfusion/tagext/lang/IncludeTag L _setCurrentLineNo (I)V N O
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P cfinclude R template T /acc/jquery-include-template.cfm V _validateTagAttrValue \(Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String; X Y
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Z setTemplate \ 2
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c a _emptyTcfTag !(Ljavax/servlet/jsp/tagext/Tag;)Z e f
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gN
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<link rel="stylesheet" href="/acc/css/font-awesome-4.0.3/css/font-awesome.min.css">
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<style>
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body {
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font-size: 12px;
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font-size:70%;
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margin: 0px;
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font-family: Arial, Helvetica, sans-serif;
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background-color:white;
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text-align:left;
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}
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div.portlet-body {
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padding: 1px 1px 1px 1px;
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}
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</style>
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<script language="javascript">
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$(document).ready(function () {
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$(".menu").menu();
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});
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</script>
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</head>
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<body>
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i #NMS - BMC Remedy Installation Guide k set (Ljava/lang/Object;)V m n coldfusion/runtime/Variable p
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q o
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s _whitespace %(Ljava/io/Writer;Ljava/lang/String;)V u v
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w false y /acc/template/thinTitlebar.cfm {¥
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<div style="padding:10px">
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<table width="100%" border="0" cellspacing="0" cellpadding="2">
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<tr>
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<td width="5%" align="center" valign="top" bgcolor="#CCCCCC"><img src="/acc/nmsdocs/img/remedy_logo.png" width="80" height="55" border="0" /><br /><br /><a href="/nmsdocs/User.exe"><img src="/acc/nmsdocs/img/remedy_icon.png" width="32" height="32" border="0"/></a></td>
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<td width="95%" bgcolor="#DDDDDD" align="left" valign="top"><p>You can install the Remedy 7.1 client on all versions (32 & 64 bit) of the Windows operating system. For Windows 7, you will need to install in compatibility mode (please see guide below).
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</p>
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<p>The BMC Remedy User tool is available for download <a href="/nmsdocs/User.exe">here</a> (~110Mb). This is version 7.1 of the BMC Remedy User client tool.</p>
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<p>It is suggested to save this file to your computer, run the installation, and then delete the installation file to save space on your computer. The installation file will always be available for download from the NMS server. </p>
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<p></p></td>
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</tr>
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</table>
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<p><br />
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</p>
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<p><em>Please note, when installing Remedy, you can uncheck the Crystal Reports option. </em></p>
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<p><img src="/acc/nmsdocs/img/remedy_installguide_01.PNG" width="504" height="386" border="0" /></p>
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<h2> </h2>
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<h2>Windows 7 Installation Guide</h2>
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<p>For Windows 7, you will need to install BMC Remedy Client tool in compatibility mode otherwise you will get performance issues. Please follow the screenshots below.</p>
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<p>Right click on the User.exe installation file, which will bring up the context menu. Select "Troubleshoot compatibilty".</p>
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<p><img src="/acc/nmsdocs/img/remedy_install_win7_01.PNG" width="595" height="212" border="0" /> </p>
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<p>Try the recommended settings.</p>
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<p><img src="/acc/nmsdocs/img/remedy_install_win7_02.PNG" width="585" height="446" border="0"/> </p>
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<p>Start the program...</p>
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<p><img src="/acc/nmsdocs/img/remedy_install_win7_03.PNG" width="585" height="446" border="0" /></p>
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</div>
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</body>
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</html>
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